Privacy Policy

Last updated: December 2024

1. Introduction

9CoLab Ventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Business information (company name, job title, industry)
  • Communication preferences and feedback
  • Information you provide when contacting us or requesting services
  • Any other information you choose to provide

We also automatically collect certain information when you visit our website:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Communicate with you about our services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted third-party service providers who assist us in operating our business
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger
  • To prevent fraud or security threats

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or at the contact information provided in your service agreement.