Terms and Conditions

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the services provided by 9CoLab Ventures ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

9CoLab Ventures provides strategic consulting, communication design, and business advisory services to help organizations unlock advantage through systematic communication design. Our services include but are not limited to:

  • Research and analysis
  • Business roadmap marketing
  • Brand awareness and owned assets development
  • Strategy and value proposition
  • Operations, execution and MIS

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for service delivery
  • Cooperate with our team and provide timely feedback
  • Respect intellectual property rights and confidentiality agreements
  • Make timely payments as agreed upon in service contracts
  • Use our services in compliance with applicable laws and regulations

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Payment is due within 30 days of invoice date unless otherwise specified
  • Late payments may incur additional charges
  • All fees are non-refundable unless otherwise agreed in writing
  • We reserve the right to suspend services for non-payment

5. Intellectual Property

Intellectual property rights are governed by individual service agreements. Generally:

  • We retain rights to our proprietary methodologies and tools
  • Deliverables created specifically for clients become their property upon full payment
  • We may use anonymized work examples for portfolio and marketing purposes
  • Client materials provided to us remain their property

6. Confidentiality

We are committed to maintaining the confidentiality of client information. We agree to:

  • Protect confidential information shared during our engagement
  • Use confidential information only for the purpose of providing our services
  • Not disclose confidential information to third parties without written consent
  • Maintain confidentiality obligations even after service completion

7. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from client's failure to implement our recommendations
  • Third-party actions or decisions

8. Termination

Either party may terminate services with written notice as specified in service agreements. Upon termination:

  • We will deliver all completed work and materials
  • Client will pay for services rendered up to termination date
  • Confidentiality obligations remain in effect
  • Intellectual property rights are governed by the service agreement

9. Governing Law

These terms and conditions are governed by the laws of India. Any disputes will be resolved through arbitration in accordance with Indian law.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms and conditions, please contact us through our website or at the contact information provided in your service agreement.